Returns & Exchanges
At Audio Trader, we want you to be completely satisfied with your high-fidelity gear. We offer a 30-day return policy for most electronics, provided they are returned in their original packaging and condition.
Return Process
- 1.Initiate Your Request
Log into your account and navigate to the 'Order History' section to select the item you wish to return and receive a Return Merchandise Authorization (RMA) number.
- 2.Prepare the Package
Carefully pack your audio equipment in its original factory box with all included accessories, manuals, and protective foam to ensure safe transit.
- 3.Ship to Our Warehouse
Affix the provided prepaid shipping label to the outside of the box and drop it off at any authorized carrier location, keeping a copy of your tracking receipt.
- 4.Inspection and Refund
Once our technicians verify the unit's condition, we will process your refund to the original payment method within 5 to 7 business days.